1. Information we collect
We collect information you provide directly when you submit an inquiry form, request a quote, or contact us by email or phone. This may include your name, company, country, email, phone, product requirements, and any message content.
We also collect basic technical data automatically when you visit our website, such as IP address, browser type, device type, pages viewed, and referring URL, through standard server logs and (if enabled) analytics tools.
2. How we use your information
- To respond to your inquiry and prepare a quotation.
- To coordinate samples, orders, shipments, and after-sales support.
- To improve our website, content, and product offerings.
- To send you updates you have explicitly opted into (you can unsubscribe at any time).
We do not sell or rent your personal information to third parties.
3. Sharing & disclosure
We share information only with: (a) logistics and payment partners necessary to fulfill your order; (b) service providers who help us operate the website and communications under confidentiality obligations; (c) authorities when required by law.
4. Cookies
Our website may use essential cookies for site functionality and (where enabled) analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings without losing core functionality.
5. Data retention
We retain inquiry and order data for as long as needed to serve our business relationship, comply with legal and tax obligations, and resolve disputes. Marketing contact data is retained until you opt out.
6. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.
7. Data security
We use commercially reasonable safeguards to protect your information. No method of transmission or storage, however, is 100% secure.
8. International transfers
As a China-based supplier serving buyers worldwide, information you provide may be processed in China and other countries where our partners operate. By contacting us, you understand your data may be transferred internationally.
9. Children’s privacy
Our site and services are intended for business users and are not directed at children. We do not knowingly collect information from children.
10. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be highlighted on this page.
11. Contact us
For privacy questions or to exercise your rights, contact us:
- Email: tony@wf-fastener.com
- Phone / WhatsApp: +86-13355841616
- Address: Yuyao, Ningbo, Zhejiang, China (Available on request — full registered address available on request)